Services

Oracle Databases | PostgreSQL EDB | Postgres Advanced Server | MySQL | MS SQL

We provide on-time technical support and resolution to your Oracle, PostgreSQL and Postgres Advanced Server, MySQL and MS SQL Database Servers: A link to the service details below

After hours Services available from:
8 PM to 6: AM, 24 by 7 by 365
All day Saturday and Sunday

Daily Ongoing Support Includes;

  • Database Installation – ON-PREMISES and AWS CLOUD
  • Container and Pluggable Database Creation
  • Database hardening – analyzing and configuring your database to address security vulnerabilities, applying recommended best practices and implementing security product sets, processes and procedures.
  • User Management & Security – Roles, Profiles, Lockdown Profiles, DATA Redaction and Encryption
  • 7 x 24 Monitoring and Alerting
  • Database Service Desk
  • Database Metrics and Reporting
  • Service Level Agreements
  • Database Backup & Recovery
  • Storage Management
  • Data (Schema) Management
  • Patch Management
  • Problem Detection and Resolution
  • Performance Tuning
  • Database Upgrades
  • Analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
  • Support performance tuning and verify availability and integrity of system backups
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
  • Assist with database account management, access and security
  • Refine and automate regular processes, track issues, and document changes
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Perform database administration maintenance activities while maintaining high database system availability and reliability for business applications
  • Implement approved database configuration changes
  • Assist with addressing database vulnerability issues